旅游服務英語

內容概要

黃桂鳳、馬玉蓉主編的《旅游服務英語》是根據(jù)教育部《高職高專教育英語課程教學基本要求》的精神，為適應海南國際旅游島建設需要，以滿足學生職業(yè)生涯和社會經濟發(fā)展需要為目的，遵循以就業(yè)為導向，以職業(yè)能力為本位，以崗位要求和職業(yè)標準為依據(jù)的原則，將行業(yè)知識和職業(yè)技能滲透到英語教學中來，滿足新形勢下新一輪高職高專英語教材改革的實際需要而編寫的一部教材。
《旅游服務英語》采用項目→模塊→任務的方式對教材進行編排和整合，按照完整的導游接待工作流程分為13個項目共13個章節(jié)（Chapter），其中前12個項目內容涵蓋：接團前的?！麄洹訖C→入住酒店_商議行程→用餐→途中講解→旅游觀光→購物→娛樂→返回酒店→結賬離店→送團等，體現(xiàn)了旅游行業(yè)的“吃、住、行、游、購、娛”六大元素；最后1個項目為模擬帶團的整體性操練。前12個項目中每個項目由教學目標（Objectives）和
5個模塊（Module）構成，這5個模塊包括熱身、對話、聽力、實操和短文閱讀：每個模塊設計2到3個任務共10個任務（Task）。

書籍目錄

Chapter 1  Getting Ready for the Tour
  Module 1  Warming Up
  Module 2  Learning About the Tour Group
  Module 3 Arranging Tou for Tourists
  Module 4  Practice
  Module 5 Supplementary Reading
Chapter 2  Meeting Guests
  Module 1  Warming Up
  Module 2  Meeting Guests at the Airport
  Module 3  On the Way to the Hotel
  Module 4  Practice
  Module 5 Supplementary Reading
Chapter 3  Checking In at the Hotels
  Module 1  Warming Up
  Module 2  Checking In at the Front Desk
  Module 3  Introducing Hotel Facilities
  Module 4  Practice
  Module 5  Supplementary Reading
Chapter 4 Itinerary
  Module 1  Warming Up
  Module 2  Discussing the Itinerary
  Module 3 An Altered Itinerary
  Module 4  Practice
  Module 5  Supplementary Reading
Chapter 5  Enjoying the Meal
  Module 1  Warming Up
  Module 2  Having Meals in a Chinese Restaurant
  Module 3  Helping to Order Dishes
  Module 4  Practice
  Module 5  Supplementary Reading
Chapter 6  On the Way to the Scenic Spot
  Module 1  Warming Up
  Module 2  Narration on the Way
  Module 3  Introducing the Scenery on the Way
  Module 4  Practice
  Module 5 Supplementary Reading
Chapter 7  Sightseeing
  Module 1  Warming Up
  Module 2  Before Enjoying the Scenery
  Module 3  During theTour
  Module 4  Practice
  Module 5  Supplementary Reading
Chapter 8  Shopping
  Module 1  Warming Up
  Module 2 At the Souvenir Shop
  Module 3 At the Handicrafts Department
  Module 4  Practice
  Module 5 Supplementary Reading
Chapter 9  Entertainment
  Module 1  Warming Up
  Module 2  Before Enjoying Entertainments
  Module 3  OptionalActivities
  Module 4  Practice
  Module 5 Supplementary Reading
Chapter 10  On the Way Back to the Hotel
  Module 1  Warming Up
  Module 2  On the Way Back to the Hotel
  Module 3 Where to Visit Tomorrow?
  Module 4  Practice
  Module 5 Supplementary Reading
Chapter 11  Checking Out of the Hotel
  Module 1  Warming Up
  Module 2  Before Checking Out of the Hotel
  Module 3  Checking Out at the Front Desk
  Module 4  Practice
  Module 5  Supplementary Reading
Chapter 12  Seeing Guests Off
  Module 1  Warming Up
  Module 2  Checking In at the Airport
  Module 3  Bidding Farewell
  Module 4  Practice
  Module 5  Supplementary Reading
Chapter 13  ASimulated Tour
  Task 1  Five-day Tour of Hainan
  Task 2  Six-day Tour of Beijing
  Task 3  Five-day Tour of Shanghai, Suzhou and Hangzhou.
  Task 4  Four-day Tour of Xi'an
Assessment Form
Reference

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