出版時(shí)間:2007-1 出版社:人民郵電出版社 作者:路易斯·布恩 頁(yè)數(shù):131
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內(nèi)容概要
本系列教材主要有以下幾個(gè)特點(diǎn):(1)教材種類豐富。本系列教材首批推出7本商務(wù)知識(shí)雙語(yǔ)教材,組成“英語(yǔ)專業(yè)工商管理雙語(yǔ)教學(xué)教材系列”,包括《管理》(Jeff Madura著)、《運(yùn)營(yíng)管理與創(chuàng)新》(David Needle著)、《市場(chǎng)營(yíng)銷》(Louis Boone & David Kurtz著)、《會(huì)計(jì)與財(cái)務(wù)管理》(Jeff Madura著)、《商業(yè)倫理與社會(huì)責(zé)任》(Jaff Madura著)以及《創(chuàng)辦新企業(yè)》(Jaff Madura著),國(guó)內(nèi)同類題材教材較少。(2)版本較新。本系列教材選摘自國(guó)外最新教材,內(nèi)容了相應(yīng)學(xué)科的最新理念和最新的真實(shí)案例。(3)內(nèi)容規(guī)范、簡(jiǎn)潔,語(yǔ)言難易得當(dāng),適合雙語(yǔ)教學(xué)。本系列教材簡(jiǎn)要地概述了各職能領(lǐng)域最重的要基本概念、基本原理和主要理論,在每本書(shū)后加入了這門(mén)學(xué)科的相關(guān)重要術(shù)語(yǔ),并對(duì)術(shù)語(yǔ)的詞頭進(jìn)行了中文釋義。
作者簡(jiǎn)介
作者:(美)路易斯·布恩 等
書(shū)籍目錄
Chapter1 Customer-Driven Marketing Chapter Overview What Is Marketing? How Marketing Creates Utiluty Evolution of the Marketing Concept Emergence of the Marketing Concetp Deliuering Added Value through Customer Satesfaction and Quality Customer Satisfaction and Feedback Expanding Mardeting’s Traditional Boundaries Not-for-Profit Marketing Nontraditional Marketing Developing a Marketing Strategy Selecting a Target Market Deueloping a Marketing Mix Deueloping a Marketing Mix for Internatinal Markets Marketing Research for Improved Marketing Decisions Obtaining Mraketing Research Data Applying Marketing Research Data Computer-Based Marketing Research Systems Data Mining Marekt Segmentation How Market Segmentation Works Segmenting Consumer Markets Segmenting Business Markets Buyer Behavior:Determining What Customers Want Determinants of Consumer Behavior Determinants of Business Buying Behavior Steps in the Consumer Behavior Creating,Maintainingm,and Strengthening Mardeting Relationships Benefits of Relationship Marketing Tools for Nurturing Customer Realtionships What’s Ahead Summary of Learrning Goals Business Terms You Need to Know Other Important Business Terms Reuiew Questions Projects and Applications Experiential Exercise Nothing But Net Case12.1 Marketing to TweensChapter2 Product and Distribution StrategiesChapter3 Promotion and Pricing Strategies Case 3.1 Wow!It s Yao!GlossaryNtes
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