旅游服務(wù)實用英語

前言

中國悠久的歷史文化和遼闊的疆域奠定了中國旅游資源大國的堅實地位。中國文化更以其獨特的魅力吸引了無數(shù)海內(nèi)外的旅游者。2008年北京奧運(yùn)會的臨近更為我國的旅游業(yè)帶來了更多的發(fā)展機(jī)遇，同時對我國的旅游教育事業(yè)提出了新的要求，特別是培養(yǎng)出高素質(zhì)專業(yè)化的旅游外語人才的要求。為了適應(yīng)新的形勢，滿足旅游服務(wù)人才培養(yǎng)以及導(dǎo)游翻譯人員培訓(xùn)的實際需要，中等職業(yè)教材編寫組編寫了本教材。本教材構(gòu)思新穎，內(nèi)容豐富，實用性強(qiáng)，把情景對話和旅游景點介紹結(jié)合起來。對話部分突出交際能力的培養(yǎng)，并且全面介紹了涉外導(dǎo)游工作的各個程序，包括機(jī)場迎客，致歡迎詞，行程安排，登記入住，在酒店，游覽景點，用中餐，結(jié)帳退房，致歡送詞，處理突發(fā)事件和投訴等；景點介紹部分，注重提高學(xué)生的閱讀能力并擴(kuò)大知識面，主要包括山川游，古跡游，博物館游，城市游，古鎮(zhèn)游等。  每個單元包括：Situational Dialogues，Useful Patterns，Tourism and Travel，Words and ExpressiOIlS，Notes，IntroductiOn 0f Scenic Spots，Exercises，Tips forFour Guides等部分。各個部分的特點最說明如下：  Situational Dialogues：會話部分的內(nèi)容均為導(dǎo)游服務(wù)所涉及到的日常英語對話，為讀者提供真實情景和地道的英語表達(dá)。Useful Patterns：常用句型為讀者歸納總結(jié)了本交際場合經(jīng)常用到的英語句型。Tourism and Travel：旅游業(yè)和旅游部分以地道的表達(dá)為讀者講解旅游業(yè)的一些基本概念，旅游業(yè)的最新發(fā)展，導(dǎo)游的職責(zé)等與旅游業(yè)和導(dǎo)游相關(guān)的知識。  Words and Fapressions：單詞和表達(dá)部分為讀者列出文中出現(xiàn)的專業(yè)詞匯和景點的英文名稱，便于讀者查找學(xué)習(xí)。  Notes：注釋部分主要講解文中出現(xiàn)的難句和長句，為讀者排除閱讀障礙。

內(nèi)容概要

本教材構(gòu)思新穎，內(nèi)容豐富，實用性強(qiáng)，把情景對話和旅游景點介紹結(jié)合起來。對話部分突出交際能力的培養(yǎng)，并且全面介紹了涉外導(dǎo)游工作的各個程序，包括機(jī)場迎客，行程安排，登記入住，結(jié)帳退房，處理突發(fā)事件和投訴等；景點介紹部分，注重提高學(xué)生的閱讀能力并擴(kuò)大知識面，主要包括山川游，古跡游，博物館游，城市游，古鎮(zhèn)游等。書中的每個單元包括：Situational Dialogues，Useful Patterns，Tourism and Travel，Words and Expressions，Notes，Introduction of Scenic Spots，Exercises，Tips for Tour Guides等部分。

書籍目錄

Unit 1 Meeting Guests at the Airport 機(jī)場迎客  Part Ⅰ Situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 2 Welcome Speech 歡迎詞　Part Ⅰ Situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 3 Talking about the Itinerary 討論行程安排　Part Ⅰ Situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 4 Checking in 登記入住　Part Ⅰ Situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 5 At the Hotel 在酒店　Part Ⅰ Situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 6 Touring around the City 城市觀光　Part Ⅰ situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 7 Visiting Scenic Spots 游覽景點　Part Ⅰ Situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 8 Visiting Museums 參觀博物館　Part Ⅰ situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 9 Dining at a Chinese Restaurant 中國餐館用餐　Part Ⅰ Situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introdudion of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 10 Shopping 購物　Part Ⅰ Situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 11 Recreational Activities 娛樂節(jié)目　Part Ⅰ Situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 12 Checking out 結(jié)賬退房　Part Ⅰ Situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 13 Farewell Speech 歡送詞　Part Ⅰ Situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 14 Handling Emergencies 處理突發(fā)事件　Part Ⅰ Situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 15 Dealing with Complaints 應(yīng)對投訴　Part Ⅰ situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour GuidesUnit 16 Outbound Travel 出境游　Part Ⅰ situational Dialogues　Part Ⅱ Tourism and Travel　Part Ⅲ Introduction of Scenic Spots　Part Ⅳ Exercises　Part Ⅴ Tips for Tour Guides

章節(jié)摘錄

插圖：Mr．Brown：We’11 stay in Nanjing for 5 days，right7．Lily：Yes．And then you’11 leave Nanjing for home by air．The whole trip willlast half a month．I hope your group are well prepared for this long trip．Mr．Brown：No problem．Everybody is healthy and strong．Lily：Well．If there should be any change，please let me know in advance．Mr．Brown：OK．Thank you very much for such a full and interesting itinerary．Lily：My pleasure．The following is a dialogue between a tourist and a tour guide．"l'hey are disctm!ngthe itinerary for a Iieiiing tour．Tour guide：I’ve made a plan for the following days．Please go it over and see ifthere at-e any placesv jrou are interested in：Tourist：But I have im itinerar~t provided by the travel agency in the USA．Theyhave listed the places I aln supposed to visit．Tour guide：May I see the list，please?Tourist：Here you are．But I’m sure you know much better than those people inthe USA．1 will follow your suggestion．Tour guide：Thank you．According to my plan，the first day，that’S tomorrow，we willvisit the largest square in the world，Tian’mll Square．Then I’U showyou the Palace Museum right tO the~north of the square．Before lunch，we will go to the Summer Palace where our lunch is reserved．Tourist：That sounds very attractive．Tour guide：The morning is a bit tight but the afternoon will be relaxing．We will goto see the pandas in Beijing Zoo before visiting a souvenir shop．Tourist：Yes．1 would like to buy some souvenirs．Tour guide：The next day will be long．We will visit the Ming Tombs and the Great Wall．一Tourist：That would be tough．Can I climb the Great Wall7Tour guide：It’s all up to you．Tourist：What will We do Oil the third day?Tour guide：I’11 take you to a big and famous temple，the Temple of Heaven．After lunch，We’11 have to leave for the airport．Tourist：Everything sounds great．Thank you very much．Tour guide：You’re welcome．See ybu tomorrow at 8 0’clock．

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《旅游服務(wù)實用英語》：中等職業(yè)教育規(guī)劃教材。根據(jù)教育部中等職業(yè)學(xué)校新教學(xué)指導(dǎo)要求編寫。

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