出版時(shí)間:2007-5 作者:朱凡希,王林 主編
內(nèi)容概要
全書涉及自常公務(wù)溝通、秘書日常職責(zé)、商務(wù)信函、職業(yè)申請(qǐng)等等內(nèi)容,滿足各種外事活動(dòng)情形下的基本任務(wù)要求。包括Communication Strategies at Work、The Secretary Today、Common Business Letters and Memos、Job Application Process、General Reference五個(gè)單元及附錄共十三章 采用“以案例為中心”的主題式教學(xué)模式,通過導(dǎo)讀、概述。案例、總結(jié)、練習(xí)等,重點(diǎn)訓(xùn)練學(xué)習(xí)者分析問題和解決問題的能力。書中每一單元的后面還設(shè)計(jì)與具體主題相關(guān)的仿真事務(wù)活動(dòng)練習(xí),提升實(shí)操性和針對(duì)性。 本書可供英語專業(yè)高年級(jí)學(xué)生作為外事公務(wù)方面選修課使用,也適用于研究生相關(guān)專業(yè)的技能拓展學(xué)習(xí)和培訓(xùn);也是從事外事公務(wù)在職人員和政府公務(wù)員的技能實(shí)訓(xùn)指導(dǎo)書。
書籍目錄
Part One Communication Strategies at Work Chapter One Understanding the Communication at Work 1.1 Communication and Relationships 1.1.1 The Organizational Environment 1.2 Communication and Human Behaviour 1.3 Communication Objectives 1.4 Successful Messages Summary Exercises Cases Chapter Two Human Relations 2.1 Management is Communication 2.2 Interpersonal Communication in Business 2.3 The Nature of Dyads 2.4 The Mature Organizational Dyad 2.5 Formal Interpersonal Communication: The Interview 2.6 Information Sources: Reading and Listening 2.7 Conflict Resolution and Negotiations 2.8 International Communication Summary Exercises Cases Part Two The Secretary TodayPart Three Common Business Letters and MemosPart Four Job Application ProcessPart Five General Reference
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