出版時(shí)間:2009-7 出版社:中國(guó)物資出版社 作者:羅德 主編 頁(yè)數(shù):119
內(nèi)容概要
隨著我國(guó)改革開放的進(jìn)一步深入,以及國(guó)家“大經(jīng)貿(mào)戰(zhàn)略”的進(jìn)一步實(shí)施與世界各國(guó)的經(jīng)濟(jì)貿(mào)易和其他外事往來(lái)日益頻繁,從而進(jìn)一步推動(dòng)了我國(guó)飯店服務(wù)行業(yè)及接待外國(guó)友人的業(yè)務(wù)不斷發(fā)展,就要求各類飯店企業(yè)擁有一批掌握飯店服務(wù)英語(yǔ)的應(yīng)用型人才。 本書讀者主要是在校的飯店服務(wù)管理專業(yè)的高職高專的學(xué)生或飯店從業(yè)人員。我們?cè)诰帉戇^(guò)程中,緊扣目前高等職業(yè)教育的特點(diǎn)和規(guī)律,依據(jù)飯店涉外服務(wù)人員培養(yǎng)的方針和目標(biāo),突出實(shí)用性和可操作性。本書的編寫注重“雙學(xué)型”特點(diǎn)的體現(xiàn):既有助于教師對(duì)學(xué)生進(jìn)行課堂實(shí)訓(xùn)教學(xué),又有助于學(xué)生取得相關(guān)職業(yè)技能證書。在內(nèi)容上力求做到通俗易讀、深淺有度、圖文并茂,以情景教學(xué)方法貫穿教材的始終。 全書共有五章,每章有三四個(gè)單元,主要包括前臺(tái)、客房、商務(wù)中心、餐廳、購(gòu)物中心、康樂中心、酒吧等飯店服務(wù)接待常用英語(yǔ),每單元包括熱身、對(duì)話、注釋、單詞和短語(yǔ)、補(bǔ)充材料、練習(xí)和小知識(shí)。
書籍目錄
Chapter Ⅰ Front Office Unit One Room Reservations Ⅰ.Lead in ?、?Situational Dialogues Ⅲ.New Words and Expressions ?、?Notes ?、?Additional Items and Useful Expressions Ⅵ.Exercises ?、?To Learn More Unit Two Check in Ⅰ.lead in ?、?Situational Dialogues ?、?New Words and Expressions ?、?Notes ?、?Additional Items and Useful Expressions ?、?Exercises ?、?To Learn More Unit Three Check out ?、?Lead in ?、?Situational Dialogues ?、?New Words and Expressions Ⅳ.Notes ?、?Additional Items and Useful Expressions Ⅵ.Exercises ?、?To Learn More Unit Four Doorman Service ?、?Lead in Ⅱ.Situational Dialogues Ⅲ.New Words and Expressions ?、?Notes ?、?Additional Items and Useful Expressions Ⅵ.Exercises ?、?To Learn MoreChapter Ⅱ Housekeeping Service Unit One Showing a Guest to His Room Ⅰ.Lead in ?、?Situational Dialogues ?、?New Words and Expressions ?、?Notes ?、?Additional Items and Useful Expressions ?、?Exercises Ⅵ.To Learn More Unit Two Room Service ?、?Lead in ?、?Situational Dialogues Ⅲ.New Words and Expressions ?、?Notes ?、?Additional Items and Useful Expressions Ⅵ.Exercises ?、?To Learn More Unit Three Settling Guests' Complaints Ⅰ.Lead in ?、?Situational Dialogues ?、?New Words and Expressions Ⅳ.Notes ?、?Additional Items and Useful Expressions ?、?Exercises ?、?To Learn MoreChapter Ⅲ Business Center Unit One Printing & Copying Service and Using Internet Ⅰ.Lead in ?、?Situational Dialogues ?、?New Words and Expressions ?、?Notes ?、?Additional Items and Useful Expressions Ⅵ.Exercises ?、?To Learn More Unit Two Sending & Receiving Faxes and Foreign Currency Exchange ?、?Lead in ……Chapter Ⅳ Food and BeverageChapter Ⅴ Shopping & Recreation CenterBibliographyAppendix Useful Expressions in HotelAppendix Vocabulary
章節(jié)摘錄
YHA,全稱是:Youth HosteIs Association(青年旅舍協(xié)會(huì))?!扒嗄曷蒙帷钡母拍钇鹪从诘聡?guó)。1909年,德國(guó)一位名叫理查德·斯?fàn)柭慕處煄ьI(lǐng)一班學(xué)生徒步旅行,途遇大雨,只能在一個(gè)鄉(xiāng)間學(xué)校里以稻草鋪地當(dāng)床,度過(guò)了艱難的一夜。徹夜未眠的教師,萌發(fā)了建立專門為青年提供住宿旅館的想法。他主張“所有的男孩女孩都應(yīng)該走出校門,參加遠(yuǎn)足,留宿青年旅舍”,帶著這一想法四處游說(shuō),最終為人們所接受?! ?912年,世界上第一個(gè)青年旅舍(如圖1-2所示)在德國(guó)一個(gè)廢棄古堡Altena中誕生,并奠定了
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