導游情景英語

前言

本書是普通高等教育“十一五”國家級規(guī)劃教材，是在新世紀高職高專旅游服務類專業(yè)規(guī)劃教材《導游情景英語》的基礎上修訂而成的。旅游從業(yè)人員具有良好的外語交流能力，是為外國游客提供優(yōu)質(zhì)服務的基礎。在較短的學制內(nèi)，培養(yǎng)高職高專旅游專業(yè)學生能夠熟練地實際使用英語，畢業(yè)即可上崗從事涉外旅游活動，是旅游英語教學應該關(guān)注的重點。本教材就是以這樣的思想為出發(fā)點進行編寫和修訂的。本書在第一版的基礎上，廣泛征求用書單位的意見，并精心總結(jié)編者教學實踐中發(fā)現(xiàn)的問題和獲得的思考，盡力滲透高職教育、教學理念，進行了較細致的補充和調(diào)整。本教材具有以下特色：1.突出實用性。結(jié)合高職高專教育特點，在編寫中突出“實用為主，夠用為度”的原則，不求面面俱到。在選材時以學生在日后工作中會遇到的崗位工作任務為主要訓練內(nèi)容。2.強調(diào)示范性。情景教學是提高學生實際交流能力的重要手段和方法之一。通過大量使用范例，提高施教于高職高專學生的針對性。3.強化實踐性。不斷實踐才能有效提高學生技能，因此在每章節(jié)后配有與范『列相關(guān)的情景練習，使學生達到自我提高的目的。4.兼顧拓展性。為滿足不同層次學生的專業(yè)需求，在附錄中增加了反映中國文化、介紹國內(nèi)著名景點的英語閱讀材料以及日后工作中會遇到的一些表格。5.配套光盤輔助教學。書后附有MP3教學光盤，有助于學生更好地進行英語聽、說能力訓練。

內(nèi)容概要

　　《導游情景英語（第2版）》是普通高等教育“十一五”國家級規(guī)劃教材，是新世紀高職高專旅 游服務類專業(yè)規(guī)劃教材《導游情景英語》的修訂版。 　　修訂后的教材更著力于體現(xiàn)“實用為主，夠用為度”的原則，同時兼顧 學生進一步拓展學習的需要。該書以導游的工作情景為主線，內(nèi)容包括游客 接待、飯店安排、景點旅游、交通、服務、購物、娛樂活動、投訴和旅游業(yè) 務寫作，同時在每個情景里輔以必要的話題詞庫和句型，以使學生在了解相 關(guān)句型和單詞的基礎上，進一步練習和實踐。書后配有MP3光盤，可以幫助 學生進行聽、說能力訓練。 　　本書可作為高等職業(yè)院校、高等?？茖W校、成人高等教育、五年制高職 院校旅游或相關(guān)專業(yè)培養(yǎng)高等應用性、技能型人才的教學用書，也可作為社 會從業(yè)人士的業(yè)務參考書或培訓用書。

書籍目錄

Chapter One Receiving a Tour GroupPart 1 Spotting a Tour Group /lPart 2 On the Way /5Part 3 Checking in at a Hotel /9Chapter Two Dining in ChinaPart 1 Showing Guests to a Table /15Part 2 At the Chinese Restaurant /20Part 3 At the Western Restaurant /26Chapter Three SightseeingPart 1 Discussing Itinerary /33Part 2 City Tour /41Part 3 Tour of Cultural Relics and Religious Sites /47Part 4 Tour of Natural Scenic Wonders /54Chapter Four TrafficPart 1 Booking Tickets /62Part 2 Taking a Train /66Part 3 Taking a Plane /71Chapter Five ServicesPart 1 Health Care Service /77Part 2 Post and Telephone /81Part 3 Exchanging Foreign Currencies /85Part 4 Property Safety /88Chapter Six EntertainmentPart 1 At the Health Center /94Part 2 At the Theater /98Chapter Seven ShoppingPart 1 At the Department Store /103Part 2 At the Handicrafts Store /108Part 3 At the Antique Shop /113Chapter Eight Settling the Tourist's ComplaintsPart 1 At the Restaurant /117Part 2 At the Hotel /120Chapter Nine DeparturePart 1 Checking Out /125Part 2 Seeing off /129Part 3 Checking in at the Airport /134Chapter Ten Tourism WritingPart 1 Business Letter for Travel /138Part 2 Circular and Memos /142Part 3 Contracts /146Appendix1. Traditional Festivals in China /1532. Auspicious Designs of China /1563. Introduction of Scenic Spot /1584. Travel Forms /164參考文獻

章節(jié)摘錄

插圖：When everybody is on the bus, as the tour guide, you shall double-check with the tour escortor national guide to see if everyone is aboard. Then, deliver a welcome speech to all the passen-gers, including greetings, self-introduction, the driver and the route. You should always welcomethe guests to your city and ask them for any questions. Express your willingness to serve themsincerely and honestly, and wish them a pleasant journey and an enjoyable stay in your city.On the way from the airport or railway station to the hotel you should introduce the mainbuildings attractions and scenes along the way. The explanation can also be interspersed withcomments on the local history, geography, population, areas, climate, culture, customs, cui-sine, specialties and so on. When approaching the hotel, you should mention the name of the ho-tel, class, location and any other distinctive features. As the bus travels at a fairly rapid speed,with some of the tourist attractions flashing by, the explanation shall be brief and concise.  Ofcourse, you should get yourself well prepared for answering any questions that the tourists mayask.When addressing a speech to the group, in fact, during the whole guiding service, try tolook happy and pleasant.  Always be as polite and charming as you can. Please always bear inmind that the first impression is the most important.

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《導游情景英語(第2版)》：普通高等教育“十一五”國家級規(guī)劃教材

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