郵輪實(shí)用英語(yǔ)

內(nèi)容概要

《郵輪實(shí)用英語(yǔ)》是筆者在航海技術(shù)類高等職業(yè)教育改革中的一種深度探索，其宗旨是引導(dǎo)學(xué)生在以郵輪服務(wù)工作過(guò)程為載體，按照國(guó)際郵輪的對(duì)客服務(wù)核心崗位，即郵輪餐廳服務(wù)、郵輪酒吧服務(wù)、郵輪事務(wù)與客房服務(wù)、郵輪廚房操作、船上康樂(lè)服務(wù)、船舶基礎(chǔ)知識(shí)及海上安全應(yīng)急等崗位上核心能力需要，將教學(xué)內(nèi)容整合為6個(gè)工作模塊。在每個(gè)工作模塊之內(nèi)，則依據(jù)相應(yīng)崗位的服務(wù)職責(zé)、關(guān)鍵環(huán)節(jié)、操作流程與操作技能安排5-11個(gè)教學(xué)與訓(xùn)練單元，每個(gè)單元的內(nèi)容都精心設(shè)計(jì)了服務(wù)情境，便于教師利用工作情境提供的條件充分調(diào)動(dòng)學(xué)生的學(xué)習(xí)與實(shí)踐興趣，以英語(yǔ)為工具，模擬主動(dòng)對(duì)客服務(wù)、解答客人問(wèn)題、應(yīng)對(duì)突發(fā)情況、記錄工作日志等工作過(guò)程，有利于學(xué)生在教師的引領(lǐng)下逐個(gè)環(huán)節(jié)地掌握國(guó)際郵輪服務(wù)與管理的基本知識(shí)和崗位操作技能。

書籍目錄

Chapter 1  In the Dining Room  Lesson One  Dinning Schedule onboard the Cruise Ship  Lesson Two  Breakfast  Lesson Three  Standard Sequence ofA Multicourse Meal and Place Setting  Lesson Four  Ordering Hors D'oeuvre  Lesson Five  Ordering Soup  Lesson Six  Ordering Main Course  Lesson Seven  Ordering Cheese  Lesson Eight  Ordering DessertChapter 2  At Bars   Lesson One  Ordering Cognac  Lesson Two  Ordering Whisky  Lesson Three  Ordering Champagne  Lesson Four  Ordering Wines  Lesson Five  Ordering Aperitif  Lesson Six  Ordering Digestif  Lesson Seven  Ordering Spirits  Lesson Eight  Ordering Beer  Lesson Nine  Ordering Cocktails  Lesson Ten  Ordering Coffee  Lesson Eleven  Ordering Ice Cream and SundaeChapter 3  Pursers and Housekeeping  Lesson One  Positions in Hotel Department  Lesson Two  The Bellboy Shows the Passenger His Cabin  Lesson Three  A Safe Deposit Box  Lesson Four  A Problem with the Mini-bar  Lesson Five  Babysitting Service  Lesson Six  A Cabin Change  Lesson Seven  Cabin Steward  Lesson Eight  Keeping the Cabin Tidy  Lesson Nine  Cruise Ship PA Cleaning and Disinfection  Lesson Ten  Laundry Service Onboard  Lesson Eleven  SeeingA DoctorChapter 4  In the Galley  Lesson One  Titles Used in the Galley  Lesson Two  Galley Utensils  Lesson Three  Fruits  Lesson Four  Vegetables  Lesson Five  Seafood  Lesson Six  Herbs and Spices  Lesson Seven  How to Make Cheese Omelette  Lesson Eight  How to Make Salad Nicoise  Lesson Nine  How to Make French Onion Soup  Lesson Ten  How to Make Beef Stroganoff  Lesson Eleven  How to Make Black Forest CakeChapter 5  Onboard Fun  Lesson One  Going Swimming  Lesson Two  Going SPA  Lesson Three  At the Barber's and Beauty Salon  Lesson Four  Going to Casinos  Lesson Five  Going to ShowsChapter 6  Marine and Engineering on Cruise  Lesson One  Main Positions and Shipboard Basic Knowledge  Lesson Two  Hull Structure & Work Onboard Ship  Lesson Three  Marine Meteorology and Communication at Sea  Lesson Four  Security and Emergency Responses  Lesson Five  Reception to Maritime Officials and Maritime Gonventions參考文獻(xiàn)

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