旅游英語(yǔ)實(shí)訓(xùn)教程

內(nèi)容概要

《旅游英語(yǔ)實(shí)訓(xùn)教程(附光盤)》由田夕偉和唐曉云主編，是與旅游公司的一線從業(yè)人員合作開發(fā)，主要目的是培養(yǎng)學(xué)生在完成涉外旅游服務(wù)(主要是導(dǎo)游崗位)過程中所需要的英語(yǔ)技能。在教材的內(nèi)容編排、項(xiàng)目設(shè)計(jì)和任務(wù)安排上，主要根據(jù)來自企業(yè)一線的合編人員所提供的信息和資料，體現(xiàn)旅行社和酒店實(shí)際工作崗位對(duì)英語(yǔ)知識(shí)和技能的要求。

書籍目錄

Module 1 Pre-tour Services
     Project 1  Tour Introduction
        Task 1  Design a tour
        Task 2  Introduce a tour
        Task 3  Modify your design
     Project 2  Making Reservations
        Task 1  Recommend a hotel
        Task 2  \Make reservations
Module 2 On Arrival
     Project 1  On the Way to hotel
        Task 1  Welcome the tourists
        Task 2  En-routeintroduction
     Project 2  Checking in
        Task 1  Design check-in procedures
        Task 2  Help the guests to check-in
Module 3 Conducting the Tour
     Project 1  Sightseeing
        Task 1  Develop skills and vocabulary
        Task 2  Mock interpretation (a natural scenic spot)
        Task 3  Mock interpretation (a historic cultural site)
     Project 2  Shopping
        Task 1  Shopping in Guangzhou
        Task 2  Design a shopping tour
        Task 3  Guide a shopping tour
     Project 3  Dinning
        Task 1  Design a menu
        Task 2  Introduce Cantonese cuisine
        Task 3  Know about Chinese food culture
     Project 4  Recreation
        Task 1  Design recreational programs
        Task 2  Introduce recreational programs
     Project g  Culture
        Task 1  Explore Chinese culture
        Task 2  Introduce Chinese cultural highlights
Module 4 Departure
     Project 1  Checking out
        Task 1  Makea presentation on check out process
        Task 2  Help guests to check out
     Project 2  Bidding farewell
        Task 1  Make a farewell speech
        Task 2  Communicate on farewell
     Project 3  At the Airport
        Task 1  At the airport
        Task 2  Communicate on departure formalities
Key to Exercise
Listening Scripts

章節(jié)摘錄

版權(quán)頁(yè)：插圖：Regardless of whether or not you leave the premises before your room is ready, ask the bellman, concierge, or front-desk clerk to store your luggage. Remove all valuables beforehand, and be sure to get a receipt. Don't drag a week's clothes around while you wait and this will provide immediate relief and make you feel less like a refugee.2. Request early check-in when you make a reservationWhile there's no guarantee but your hotel will honor this: if the request is in the system and rooms are available early - and you gently mention to the front desk that this is your honeymoon —— there's a chance you can fly into your love nest much earlier.3. Suggest a room upgrade or ffer to accept a downgradeIf the hotel has pre-assigned a specific room to you that is not available when you arrive,and it's possible that other rooms are clean and vacant. Take the chance, as a honeymoon couple, and you can nicely suggest that the hotel might upgrade you （without charge） to a more-expensive room. Or if you're about to fall asleep on your feet, tell the reservation's clerk that you are willing to accept a room-level downgrade.

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