民航客運(yùn)英語(yǔ)教程

內(nèi)容概要

　　《高等職業(yè)教育“十二五”規(guī)劃教材·航空服務(wù)類專業(yè)教材系列：民航客運(yùn)英語(yǔ)教程》以豐富多樣的場(chǎng)景對(duì)話模式，系統(tǒng)全面地介紹了民航地勤服務(wù)各個(gè)崗位的服務(wù)內(nèi)容和流程。全書(shū)內(nèi)容共分10章31個(gè)單元，包括票務(wù)服務(wù)、登機(jī)服務(wù)、安檢服務(wù)、候機(jī)服務(wù)、特殊旅客服務(wù)、非正常航班服務(wù)、海關(guān)服務(wù)檢驗(yàn)檢疫服務(wù)、邊境服務(wù)及其他服務(wù)。《高等職業(yè)教育“十二五”規(guī)劃教材·航空服務(wù)類專業(yè)教材系列：民航客運(yùn)英語(yǔ)教程》重視語(yǔ)言的交際功能，內(nèi)容編排做到實(shí)際情景與語(yǔ)言功能相結(jié)合、講與練相結(jié)合，以有效地提高學(xué)生的實(shí)際語(yǔ)言運(yùn)用能力。每個(gè)單元還配有相應(yīng)的練習(xí)，以鞏固對(duì)知識(shí)點(diǎn)的運(yùn)用。
　　《高等職業(yè)教育“十二五”規(guī)劃教材·航空服務(wù)類專業(yè)教材系列：民航客運(yùn)英語(yǔ)教程》適合中、高等院校航空服務(wù)及相關(guān)專業(yè)學(xué)生使用，也可作為航空公司員工英語(yǔ)培訓(xùn)的教材。

書(shū)籍目錄

Chapter 1 Ticket Service
Unit 1 Information Enquiry
Unit 2 Telephone Reservation
Unit 3 At a Booking Office
Chapter 2 Ticket and Baggage Check-in Service
Unit 1 Ticket Check-in Service
Unit 2 Carry-on Baggage Service
Unit 3 Checked Baggage Service
Unit 4 Lost and Damaged Baggage Service
Chapter 3 Security Check Service
Unit 1 Certificates and Baggage Inspections
Unit 2 Check by Hand and Machine
Chapter 4 Waiting and Boarcting Service
Unit 1 Service in Waiting Lounge
Unit 2 0ther Service for Waiting Passengers
Unit 3 Service for Boarding Passengers
Chapter 5 Special Passengers Service
Unit 1 VIP Passengers Service
Unit 2 Pregnant Women & Passengers with Children Service
Unit 3 Unaccompanied Minors Service
Unit 4 0ther Special Passengers Service
Chapter 6 Irregular Flight Service
Unit 1 Weather Delays
Unit 2 Maintenance Delays
Unit 3 Other Delays
Unit 4 Services for Delayed Passengers
Chapter 7 Customs Inspection Service
Unit 1 Red and Green Channel System
Unit 2 Going through the Red Channel
Unit 3 Going through the Green Channel
Chapter 8 Qua antine Inspection Service
Unit 1 Quarantine Inspection ofPassengers
Unit 2 Quarantine Inspection ofAircraft Crew
Chapter 9 The Immigration Inspection
Unit 1 Entry Inspection
Unit 2 Departure Inspection
Unit 3 Transit and Group Inspection
Chapter 10 Othe Service
Unit 1 Shopping and Entertaining
Unit 2 Lost and Found
Unit 3 Information Service
Keys
主要參考文獻(xiàn)

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